OCTOBER 2026 – JUNE 2027
Unlocking the Leader Within
Your complete 2026/27 management development programme.
Eleven days of practical learning. Nine steps towards more confident leadership.
THE PROGRAMME AT A GLANCE
Develop your own leadership style.
Designed to support your growth as a leader, this inspirational Management Development Programme helps you discover the key competencies and winning strategies required to lead your team to success.
You will participate in carefully structured challenges, including outdoor activities, that help you understand what it takes to be a respected leader in business.
How will I learn?
The programme blends practical skills and tools, real-life examples, and individual and group learning. You’ll have opportunities to hear cultural leaders share their leadership experiences and what they have learned along the way. Sharing and learning from each other is strongly encouraged.
MODULES & DATES
Your programme, in detail.
A connected journey from personal leadership to lasting team impact.
01The Leadership Challenge
Module 1
Tuesday 27 & Wednesday 28 October 20262 days
The Leadership Challenge
Module 1
Discover your leadership style, define your values and learn to lead yourself, others and change.
COURSE CONTENT
- How a business achieves its potential
- Leadership styles and when to use them
- The 5 exemplary behaviours of a great leader
- The role of the manager
- Manager vs leader
- Personal impact and personality traits
- Transformational leadership
- Building employee engagement
- The role of a clearly defined vision
- Alignment with business values
- Personal values elicitation
- Inspiring others through your words and actions
- Identifying why change is crucial in a business
- Effectively managing a fast-paced landscape
- Psychological safety
- Identifying the 10 types of change
- Common barriers to change and why change is often resisted
- Leading the department
- Leading others
- Leading yourself
02Coaching for Improvement / Developing Others
Module 2
Monday 16 & Tuesday 17 November 20262 days
Coaching for Improvement / Developing Others
Module 2
Unlock the potential in others through purposeful coaching, balanced feedback and effective goals.
COURSE CONTENT
- Defining the term “coaching”
- Acknowledging that everyone has potential they are not currently accessing
- Preparing for a successful coaching event
- Powerful ways to expand the conversation
- Recognising the various coaching formats
- Identifying the appropriate coaching format
- How to deliver and receive balanced feedback
- Understanding collaboration versus assertive direction
- Conducting a successful coaching event
- Structuring negative feedback to achieve a positive outcome
- Structuring positive feedback so it is sincere and meaningful
- How to write effective goals
03Understanding the Workforce
Module 3
Tuesday 8 December 20261 day
Understanding the Workforce
Module 3
Understand what makes people tick and adapt how you communicate, motivate and influence.
COURSE CONTENT
- The art of communicating with people
- Personality types and what they mean
- Understanding introversion and extroversion personality types
- The importance of needs and motivation
- How to approach and manage difficult conversations
- How to deal with team members who think they should have got your job
- The value of influence and persuasion
- How to manage your boss when the opportunity arises
04Inspiring Performance
Module 4
Wednesday 27 January 20271 day
Inspiring Performance
Module 4
Turn feedback, reviews and clear expectations into meaningful performance improvement.
COURSE CONTENT
- The 5 key performance management tools, when and how to use them effectively
- How an employee, manager and business benefit from a solid performance development programme
- Recognising the need for structured feedback
- Planning reviews and appraisals
- The role of a competency framework
- Objective feedback: action vs behaviour
- Planning corrective difficult conversations
- Agreeing mutual next steps
05Building High Performing Teams
Module 5
Monday 8 February 20271 day
Building High Performing Teams
Module 5
Build trust, empower your people and create the conditions for a high-performing team.
COURSE CONTENT
- Building, developing and maintaining a high performing team
- Identifying the key behaviours that build trust with your team
- Understanding team roles
- Removing de-motivational factors
- Understanding key motivational factors
- Team member empowerment
- How to create a motivated environment
- The 10 key characteristics of a high performing team
- The impact of leadership on high performance
06Personal Effectiveness
Module 6
Thursday 11 March 20271 day
Personal Effectiveness
Module 6
Take control of your time, focus on what matters and delegate with confidence.
COURSE CONTENT
- The time management matrix
- Planning your day
- Evaluating priorities
- How to effectively manage interruptions
- What is procrastination?
- Identifying time bandits
- Managing effective and productive meetings
- How to delegate effectively
- Learning to say “no” without feeling guilty
- Reducing time pressures by introducing time-saving devices
- Questions that create focus, save time and deliver results
07Problem Solving and Decision Making
Module 7
Tuesday 6 April 20271 day
Problem Solving and Decision Making
Module 7
Find root causes, think creatively and make better-informed decisions.
COURSE CONTENT
- Analysing problems and root cause identification
- Adopting the 5 Whys technique
- Cause and effect analysis
- Idea generation
- Evaluating ideas
- Making informed decisions
- Evaluating risk
- The role of intuition
- Using data to determine decisions
- Thinking creatively using SCAMPER
- Creating a plan for implementing, evaluating and following up on decisions
- Ways to avoid common decision-making mistakes
08Managing Conflict
Module 8
Thursday 13 May 20271 day
Managing Conflict
Module 8
Navigate tension constructively with practical tools for resolution, negotiation and mediation.
COURSE CONTENT
- Defining conflict and types of conflict
- The importance of healthy conflict
- The anatomy of conflict
- Leaning into tension
- Language that helps defuse situations
- The 4 possible conflict outcomes
- Understanding points of view
- The importance of inoculation
- Understanding the emotional response to conflict
- Conflict resolution process
- Negotiation and mediation: 4 strategic steps
09Social & Emotional Intelligence
Module 9
Thursday 3 June 20271 day
Social & Emotional Intelligence
Module 9
Develop self-awareness, resilience and an inclusive approach to leading people.
COURSE CONTENT
- Why EQ has the edge on IQ
- The 4 Quadrant model
- The 26 competencies of social and emotional intelligence
- Personal assessment exercise
- Developing your gaps
- Building resilience, mindfulness and wellbeing
- The importance of diversity, equity and inclusion
- The management role in developing D.E.I.
- Spotting stress in yourself and others
- The JOHARI window
WHO IS IT FOR?
Your next step in leadership.
- Identified talent seeking a more senior role
- Managers who have had no formal leadership development
- Managers and leaders seeking to refresh and refocus their skill sets
CONTENT & SUPPORT
Personal insight.
Practical support.
- Social and Emotional Intelligence report
Insights to support your personal development. - Clarity4D Personality Profile
A better understanding of yourself and others. - One-to-one coaching call
Support to solve business challenges and drive change within your areas of responsibility.
WHAT YOU’LL TAKE AWAY
Confidence that carries into your role.
- Become confident in your leadership ability
- Understand different leadership styles
- Gain greater self-awareness
- Build collaboration, teamwork and trust
- Recognise the accomplishments of others
- Apply your learning to your role
- Identify opportunities to change and improve
- Manage your work efficiently
- Coach your team to perform even better
- Build a stronger support network of fellow leaders
YOUR NEXT CHAPTER
Step towards a brighter future.
Let’s talk about what leadership development could mean for you and your team.
